My camera - My eyes - My world

FAQ

Photos

Q: What kind of photo paper is used for prints?
A:
All photos will be printed at 8x12 and 12x18 inches on matte finish Fuji Crystal Archive paper.  8X12 : Unframed (11x14 inch) $50 and framed (11x14 inch)$100.  12x18 : unframed (16x20 inch) $100 and framed (22x28 inch) $400.  Different print size and framed are available after year 2014.

Q: What is Matted and Framed?


A: Matted: Prints will be single matted with acid-free cotton mat board. The pictures are signed.  
Frame
d: Prints will be matted as above and also framed in high quality black color wood frames. Other colors are also available for specific compliment home decors. If you need any other color for your frame, please contact me before you place your order.  See the example.  


Q: What is the size of your prints and frames?
A:
All prints are 8x12 inches for landscape photos, or 12x8 inches for portrait photos. Each print comes with a 11*14 inches mat, which will fit into any standard 11*14 frame.  Same as 12x18 inch print each print come with 16x20 inch mat, which will fit into any standard 16x20 frame.

Q: What kind of glass is used for the framed prints?
A:
Anti-Reflective UV Protective glass.

Ordering/Shipping&Handling

Q: Will you ship orders internationally?
A: Yes. We ship orders within US (mat and frame) or internationally (mat only). There is no extra shipping cost if orders are shipped internationally.

Q: Is there any tax for my order?
A
: No.

Q: Does the listing price include shipping/handling?
A:
Yes. We glad to offer free shipping to all destinations.

Q: What is the payment method?
A: Paypal. In Paypal, you can use any major credit cards or electronic check to make payments.

Q: How soon my order will be shipped after I place an order?
A:
All order will be shipped out within 14 days (two weeks) after we receive your order and payment.

Q: What is the shipping method?
A:
We ship all orders fully insured via FedEx. You will receive a tracking number after your order has been shipped out.

Q: Can I return or exchange my order?
A: It is our desire that you will enjoy your artworks for years to come. If, for any reason, you are dissatisfied with your purchase, you may return it for exchange within three months after the date of purchase. There are no cash refunds.

 

Others:

Q: What if I have more questions?
A: Please contact me first before you place your order. Thank you very much for interested in my artworks.


 
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